Appointing an Accredited Service Provider is the start of the work, not the end of it. A provider can connect you to the Peppol network and report to the Federal Tax Authority, but it can only send what your systems give it.
Businesses that prepare these five items before they sign usually finish testing faster and avoid rejected invoices in their first weeks live.
The five things to have ready
Your TRN and legal entity details
Collect the Tax Registration Number and the legal name exactly as registered for every entity that issues invoices. In a group, each entity is set up separately, so list them all from the start.
Clean customer data
Check that your business customers have a valid TRN, the correct legal name and a current address. Remove duplicate records; the same customer saved twice is a common cause of errors during testing.
Consistent product and tax data
Make sure each product or service has a clear description, a unit of measure and the right VAT treatment, such as standard-rated, zero-rated, exempt or reverse charge. The invoice can only be as accurate as this data.
A map of where your invoices come from
List every system that issues invoices or credit notes (ERP, billing system, point of sale, spreadsheets) and roughly how many each produces per month. This decides whether you connect through an API, use the portal, or both.
A named owner and a timeline
Choose one person from finance or tax to sign off the tests, and one IT contact for the connection. Then plan backwards from your go-live date, leaving time for testing and for fixing data.
Your provider confirms the exact data it needs during onboarding. For businesses with revenue of AED 50 million or more, the provider must be appointed by 30 October 2026 and go-live is 1 January 2027.
Questions to ask before you sign
- check_circleIs the provider fully accredited by the UAE Ministry of Finance?
- check_circleDoes it validate invoices against the UAE PINT AE rules before sending them?
- check_circleCan it connect to your accounting or ERP system, and does it offer a portal for teams without one?
- check_circleWho supports you during testing and after go-live, and in which languages?